When you are enjoying games or features in Roblox, it is normal if you want to ask something related to Roblox. For example, you suddenly cannot login to your Roblox account, then you need help and you want to solve the issue. So, you can access Help Center Information.
Help Center Information for Roblox
Roblox has a Help Center Information where it can be accessed with this address https://en.help.roblox.com/hc/en-us. If you access it, there are a number of links to the articles related to some topics about Roblox which can help you to solve the issue that you are facing. Some article topics available there include about Roblox account; Billing; Parents, Safety and Moderation; Tech – Computer, Mobile, Xbox; Playing on Roblox, Building on Roblox, Social Media and Merchandise and Your Avatar.
If you need more help which means that you cannot find the solution from the articles available there, you are able to contact Roblox. There are several ways to contact Roblox to get help and the explanation can be read below.
The Ways to Contact Roblox Support
There is Roblox Support which is provided by Roblox for the users with the aim to give help to Roblox users when they have questions or problems related to Roblox. The ways to contact Roblox Support or Help Center are available in three ways and you are able to choose one of the ways if you want to contact them. What are the ways to contact Roblox Support or Roblox Help Center? You are able to see them below completed with the explanation of each method.
- Filling in Roblox Support Form
The first method to contact Roblox Support or Roblox Help Center to get help is by filling in Roblox Support form. In the Roblox Support page, you are able to find the Roblox Support form. Do you know what the Roblox Support form is? It is used for Roblox users who have problems related to Roblox to be able to contact Roblox to consult about the problem that they face about using Roblox. If you want to contact Roblox by using this way, the steps are very easy. The thing that you must do first is to insert your first name, email address, confirm email address and username. Let’s say that you are under 13 year old. If so, in the email address field, you are able to use your parent’s email address. Then, after the fields are filled in, you must insert the issue details including what device that you are having problem on, type of help category and description of issue. In the device section, you are required to choose from the drop down menu about what device that you are having problems on whether Chromebook, iPhone, iPad, Android Phone, PC, Mac, Android Tablet, Amazon Device, or Xbox. The type of help category must also be selected from the drop down menu. The options of the type of help category are billing and payments, bug reports, chat and age settings, account hacked or can’t log in, DevEX, DMCA, Roblox Toys, How To, Gift Card and many more.
- Calling Roblox Support
Calling Roblox Support is another way to contact Roblox Support. The number of Roblox Support is 888-858-2569. For your information, this phone number is available for 24 hours 7 days a week. It is important for you to know that this phone number utilizes an automated system menu so that you will be asked to leave a voice message with your information before you will be called back by them. In addition, you also need to note that this phone number is toll-free. You will need this phone number mainly when there is a particular question that you have to ask about Roblox. You will have a chance to speak directly to someone in Roblox when they contact you back. If you find that you have not been contacted yet, you have to wait for it because it may take some time to wait for the phone call from Roblox. So, if you prefer to use this way to contact Roblox, patience is the key.
- Sending Roblox Support Email
You are also able to send your question or tell your problem about Roblox by sending an email. If you prefer to use this way, you have to send your email to Roblox to this email address: [email protected]. The thing that you have to do is just tell them your problem or question and then send it. Before you send your email to Roblox, you have to make sure that in your email, you give information in details about the help that you need from them and you are also required to put your name, account information and any relevant billing information. When you put the information, make sure that you give it in detail so that they are able to understand your problem and they will be able to fix it as soon as possible. In addition, you have to note that your email may take a little longer to get a response. So, same as other ways of contacting Roblox, you need to be patient. However, as explained on Roblox Fandom Wiki, this email support is not suggested or preferred by Roblox anymore.
Those are three ways to contact Roblox Support or Roblox Help Center according to Wiki How and you are able to use one of these ways to contact Roblox if you have any problem in using Roblox.
Roblox is one of the gaming platforms where the users are able to play games and also create games. So, on this platform, you will be able to be creative. This platform was created by two creative people namely David Baszuckiand Erik Cassel where they created it in 2004 and then in 2006 they decided to release it.
This platform can be accessed by anyone and it is free. As of August 2020, there were around 164 million monthly active users on this platform.